High Quality Service is at the Heart of JCB
JCB is known throughout the industry for a commitment to our cardmembers and the highest standards of service. If you have questions or concerns about your card or benefits please contact one of our Cardmember Services Representative and they will be happy to assist you. Traveling and need reservation to a local restaurant, tickets to a show, or arrangements for a tour? Contact the nearest Plaza Lounge or Plaza and a Plaza Representative will be glad to use their local knowledge to make your trip the best experience possible.
How to Reach Us
By telephone:
1-877-481-4711
Monday through Friday from 9:00 a.m. to 5:30 p.m. Pacific Time
By mail:
JCB International Credit Card Co., Ltd.
Attn: Cardmember Service
800 West 6th Street, Suite 200
Los Angeles, CA 90017
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