Information


Service from the Heart shapes every interaction with cardmembers, merchants, issuers, acquirers, and partner institutions. Because JCB is committed to supplying the same level of service to all holders of JCB branded cards, we assist each individual JCB cardmember wherever they may be and whatever they may be doing. The unique network of JCB Plazas is just one example of how we go about providing the best quality T&E Service from the Heart around the world.


Honolulu JCB Plaza


When JCB cardmembers travel overseas, they are greeted warmly and helped in many ways by JCB Plaza staff. These staff, who are specially trained in customer service, function the same as a trustworthy and knowledgeable secretary or a sophisticated concierge at a luxury hotel. From their main street locations in 31 major cities around the world, JCB Plazas embody the JCB promise to deliver heartfelt services. From T&E services to a range of other support, including emergency card replacements, cash advances, medical referrals, and much more, JCB cardmembers can receive immediate access to the highest quality services around the world through any JCB Plaza.